Frequently Asked Questions

106 Bowen Road, Townsville
Ph: 07 4725 1510
Reception Hours

Mon to Fri – 7.30am to 9pm
Saturday – 8am to 8.30pm
Sunday – 8.30am to 7.30pm 


Frequently Asked Questions


Can I arrive late?

Yes, please give us a call if you’re wanting to arrive after 9pm.

Do you have undercover parking?

Yes, every room has undercover parking.

Do you have room for a trailer?

Generally, no, but if we are not busy then we can accommodate a trailer.

We have 2 cars; do you have room for 2 cars?

Generally, no we only have room for 1 car per room. Again if we are not too busy then we can do our best to accommodate you.

Do you have a pool?

Yes, we do.

Do you have a restaurant?

No, but we do have frozen microwave meals available at reception. There is also Fish & Chip and a Chinese takeaway a short 200mt walk. Plus, numerous other eateries close by.

What is the earliest I can Check-in?

Standard check-in time is 2pm.

Are your rooms non-smoking?

Yes, all rooms are non-smoking.

Do you have room service?

No, we do have a selection of cereals, juice available from reception. Also local café’s serve breakfast.

Do you have wireless internet in guest rooms?

Yes, free WiFi internet to all of our rooms.

Do you have an outdoor entertainment area?

Yes, we have a garden, a BBQ area and a deck at the back of the motel with 2 BBQ’s

How close are you to the shops?

Fairfield shopping centre is only a 5-minute drive, they have Coles, Woolies, Kmart, reject Shop plus many others.

Castletown Shopping Centre, 9-minute drive, Coles, Woolies, Big W plus lots speciality stores.

Or Stockland Shopping Centre with Myer, Big W & Kmart, PLUS Woolies & Coles, 8 minutes by car.

Do you have interconnecting rooms?

No, we don’t

Do you have any rooms that have 2 bedrooms?

No we don’t

Do you have any disabled rooms?

No, we do not have any disability access rooms.

Do you have Foxtel?

No, but you can access your Stan or Netflix account over our free WiFi.

What is your Cancellation Policy?

Cancellations must be made at least 24 hours prior to check in date and time.

How do I guarantee my booking?

Credit card details are required to secure room booking.

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07 4725 1510
106 Bowen Road, Townsville